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Chris B's Music has been awarded "top service" status by Yahoo shopping.

The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in our Merchant Rating System, and that customers who have ordered from that store have given it the highest ratings.

Guarantee

All items carry a 30 day return no questions asked. Items must be returned in new condition in original packing materials.

Shipping

UPS ground to continental United States. Alaska, Hawaii and International shipping available, please call or e mail for rates Express delivery available. All shipments are insured. Credit card orders are shipped next day (in stock items). In the event that an item is temporarily out of stock, we will notify you of estimated delivery time. Checks and money orders, please allow one week to clear before shipping.

Payment



Money orders and personal checks are also welcome.

Support

Orders are received instantly. Orders received before noontime (EST) Monday through Thursday are shipped same day, those received after noontime are shipped next day. Friday and Saturday orders are shipped Monday. Once your product is shipped, our customer service dept. will e mail you the date of shipment and UPS tracking number. We will request a return e mail once the package has arrived to guarantee everything meets your approval. Any problems are immediately addressed and resolved to your satisfaction. We are available for in store support Monday-Friday 11:00 a.m until 8:00 p.m. and Saturday 9:00 a.m until 3:00 p.m.(EST) Customer service is available at 401 943 2520, or if you prefer, e mail us your questions and we will call back. Phone support is person to person and not voice mail. All e mail requests are answered within a 24 hour period and most within 1-2 hours. Customer support remains available to you at any time in the future once you have placed your first order.

Music Education

Chris B's Music is committed to assisting you long after your initial purchase. We are happy to offer advice on learning your instrument, finding a qualified teacher and answering any and all questions regarding you and your instrument. Simply e mail us your inquiries anytime and we will provide assistance to the best of our ability.

Appraisals

We are happy to offer free appraisals to all of our visitors on any and all musical instruments and accessories. Simply e mail us your request.

E Mail Directory

For Price Quotes, shipping info, customer service and all other inquiries: info@chrisbsmusic.com

Customers

At Chris B's Music we are proud of the support we provide our customers, both in store and on line. If you would like to read our most recent testimonials please send an e mail request and we will reply asap.

Privacy Statement

Chris B's Music is dedicated to the fundamentals of protecting your privacy on the Internet. We only collect personal information from our visitors on a voluntary basis. Personal information may include name, address, phone number, email address etc. The personal information we collect is only used by us to process a request that has been placed for products sold by Chris B's music. We do not sell or rent personal information to other organizations.

Christopher Brelsford.... President.... Chris B's Music, Inc.